impacore Data Privacy Notice
Protecting the security and privacy of your personal data is important to impacore. Therefore, impacore (for further company details, please see the "Corporate Information" below) processes personal data in compliance with applicable laws on data protection and data security.
1. Processing of personal data related to your use of our websites, applications and online platforms
Categories of personal data processed, purpose of the processing and legal basis
When visiting impacore's website, applications or online tools (each a "impacore Online Offering"), impacore may process the following personal data about you:
Links to other websites
This Privacy Notice applies only to impacore Online Offerings and not to other websites or applications operated by third parties. We may provide links to other websites and applications which we believe may be of interest to you. impacore is not responsible for the privacy practices of such other websites or applications.
2. Processing of personal data related to your business relationship with impacore
Categories of personal data processed, purpose of the processing and legal basis
In the context of the business relationship with impacore, impacore may process the following categories of personal data of current and future contact persons at our customers, suppliers, vendors and partners (each a "Business Partner"):
In some cases, we may ask if you consent to the relevant use of your personal data. In such cases, the legal basis for impacore processing that data about you may (in addition or instead) be that you have consented (Article 6 (1) (a) General Data Protection Regulation).
3. Transfer and disclosure of personal data
impacore may transfer your personal data to:
In such cases, impacore takes measures to implement appropriate and suitable safeguards for the protection of your personal data. In particular:
4. Retention Periods
Unless indicated otherwise at the time of the collection of your personal data (e.g. within a form completed by you), we erase your personal data if the retention of that personal data is no longer necessary (i) for the purposes for which they were collected or otherwise processed, or (ii) to comply with legal obligations (such as retention obligations under tax or commercial laws).
5. Withdraw consent
In case you declared your consent for the processing of certain personal data by impacore, you have the right to withdraw the consent at any time with future effect, i.e. the withdrawal of the consent does not affect the lawfulness of processing based on the consent before its withdrawal. If the consent is withdrawn, impacore may only further process the personal data where there is another legal ground for the processing.
6. Your rights
Under applicable data protection law you may have the right to:
impacore provides support with any data privacy related questions, comments, concerns or complaints or in case you wish to exercise any of your data privacy related rights.
Please contact us at: dataprotectionofficer@impacore.com.
We will always use best efforts to address and settle any requests or complaints you bring to our attention. Besides contacting us, you always have the right to approach the competent data protection authority with your request or complaint.
A list and contact details of local data protection authorities is available here.
Protecting the security and privacy of your personal data is important to impacore. Therefore, impacore (for further company details, please see the "Corporate Information" below) processes personal data in compliance with applicable laws on data protection and data security.
1. Processing of personal data related to your use of our websites, applications and online platforms
Categories of personal data processed, purpose of the processing and legal basis
When visiting impacore's website, applications or online tools (each a "impacore Online Offering"), impacore may process the following personal data about you:
- Personal data that you actively and voluntarily provide via the impacore Online Offering (e.g., when registering, contacting us with your inquiries or participating in surveys, etc.), including name, e-mail address, telephone number, information submitted as part of a support request, comments or forum posts, etc.; and
- Information that is automatically sent to us by your web browser or device, such as your IP-address, device type, browser type, referring site, sites accessed during your visit, the date and time of each visitor request.
- To provide the impacore Online Offering's services and functions and to administer your use of the impacore Online Offering;
- To verify your identity (if you registered for a impacore Online Offering);
- To answer and fulfill your specific requests; and
- As reasonably necessary to enforce the applicable terms of use, to establish or preserve a legal claim or defense, to prevent fraud or other illegal activities, including attacks on impacore's information technology systems.
- impacore exercising its rights and performing its obligations in connection with any contract we make with you (Article 6 (1) (b) General Data Protection Regulation);
- Compliance with impacore's legal obligations (Article 6 (1) (c) General Data Protection Regulation); and/or
- Legitimate interests pursued by impacore (Article 6 (1) (f) General Data Protection Regulation). Generally the legitimate interest pursued by impacore in relation to our use of your personal data is the efficient performance or management of your use of the impacore Online Offerings.
Links to other websites
This Privacy Notice applies only to impacore Online Offerings and not to other websites or applications operated by third parties. We may provide links to other websites and applications which we believe may be of interest to you. impacore is not responsible for the privacy practices of such other websites or applications.
2. Processing of personal data related to your business relationship with impacore
Categories of personal data processed, purpose of the processing and legal basis
In the context of the business relationship with impacore, impacore may process the following categories of personal data of current and future contact persons at our customers, suppliers, vendors and partners (each a "Business Partner"):
- Contact information, such as full name, work address, work telephone number, work mobile phone number, work fax number and work email address;
- Payment data, such as data necessary for processing payments and fraud prevention, including credit/debit card numbers, security code numbers and other related billing information;
- Further information necessarily processed in a project or contractual relationship with impacore or voluntarily provided by the Business Partner, such as personal data relating to orders placed, payments made, requests, and project milestones;
- Personal data collected from publicly available resources, integrity data bases and credit agencies; and
- If legally required for Business Partner compliance screenings: date of birth, ID numbers, identity cards and information about relevant and significant litigation or other legal proceedings against Business Partners.
- Communicating with Business Partners about products, services and projects of impacore or Business Partners, e.g. by responding to inquiries or requests or providing you with technical information about purchased products;
- Planning, performing and managing the (contractual) relationship with Business Partners; e.g. by performing transactions and orders of products or services, processing payments, performing accounting, auditing, billing and collection activities, arranging shipments and deliveries, facilitating repairs and providing support services;
- Administrating and performing customer surveys, marketing campaigns, market analysis, sweepstakes, contests, or other promotional activities or events;
- Maintaining and protecting the security of our products, services and websites, preventing and detecting security threats, fraud or other criminal or malicious activities;
- Ensuring compliance with legal obligations (such as record keeping obligations), export control and customs, Business Partner compliance screening obligations (to prevent white-collar or money laundering crimes), and impacore policies or industry standards; and
- Solving disputes, enforce our contractual agreements and to establish, exercise or defend legal claims.
- impacore exercising its rights and performing its obligations in connection with any contract we make with you (Article 6 (1) (b) General Data Protection Regulation),
- Compliance with impacore's legal obligations (Article 6 (1) (c) General Data Protection Regulation), and/or
- Legitimate interests pursued by impacore (Article 6 (1) (f) General Data Protection Regulation).
In some cases, we may ask if you consent to the relevant use of your personal data. In such cases, the legal basis for impacore processing that data about you may (in addition or instead) be that you have consented (Article 6 (1) (a) General Data Protection Regulation).
3. Transfer and disclosure of personal data
impacore may transfer your personal data to:
- third parties which provide IT services to impacore and which process such data only for the purpose of such services (e.g., hosting or IT maintenance and support services); and
- courts, arbitration bodies, law enforcement authorities, regulators or attorneys if necessary to comply with the law or for the establishment, exercise or defense of rights or legal claims.
In such cases, impacore takes measures to implement appropriate and suitable safeguards for the protection of your personal data. In particular:
- We transfer personal data to external recipients in such countries only if the recipient has (i) entered into EU Standard Contractual Clauses with impacore, (ii) implemented Binding Corporate Rules in its organization or (iii) - in case of US recipients - the recipient is certified under the Privacy Shield. You may request further information about the safeguards implemented in relation to specific transfers by contacting dataprotectionofficer@impacore.com.
4. Retention Periods
Unless indicated otherwise at the time of the collection of your personal data (e.g. within a form completed by you), we erase your personal data if the retention of that personal data is no longer necessary (i) for the purposes for which they were collected or otherwise processed, or (ii) to comply with legal obligations (such as retention obligations under tax or commercial laws).
5. Withdraw consent
In case you declared your consent for the processing of certain personal data by impacore, you have the right to withdraw the consent at any time with future effect, i.e. the withdrawal of the consent does not affect the lawfulness of processing based on the consent before its withdrawal. If the consent is withdrawn, impacore may only further process the personal data where there is another legal ground for the processing.
6. Your rights
Under applicable data protection law you may have the right to:
- Obtain from impacore confirmation as to whether or not personal data concerning you are being processed, and where that is the case, access to the personal data;
- Obtain from impacore the rectification of inaccurate personal data concerning you;
- Obtain from impacore the erasure of your personal data;
- Obtain from impacore restriction of processing regarding your personal data;
- Data portability concerning personal data, which you actively provided; and
- Object, on grounds relating to your particular situation, to processing of personal data concerning you.
impacore provides support with any data privacy related questions, comments, concerns or complaints or in case you wish to exercise any of your data privacy related rights.
Please contact us at: dataprotectionofficer@impacore.com.
We will always use best efforts to address and settle any requests or complaints you bring to our attention. Besides contacting us, you always have the right to approach the competent data protection authority with your request or complaint.
A list and contact details of local data protection authorities is available here.
